Shipping & Returns

Domestic Shipping:

All of our domestic shipping is handled via door-to-door courier.

As soon as your order is processed we will send you a tracking number and you will receive your package within 1-5 business days.

Shipping Rates:

Domestic - R65

International shipping is dependant on location, please request a quote for your location by popping us an email to

Returns & Exchanges:

No returns & refunds are allowed due to wear and tear. Your pieces are crafted carefully, look after them to ensure you get the most wear out of it.

Any faulty items or items with defects can be exchanged in store or online for any other item to that value.

Due to personal hygiene, no jewellery piece can be returned unless it is found to be defective.

We offer various carat plated pieces and from time to time there are visible markings that show the plating process. No refunds allowed on manufacturers standard process where the markings are minor.

No refunds, exchanges and returns on sale items

Jewellery Care:

Our accessories are 100% handmade with durable materials that should last with proper care and handling. Ensure to store your pieces away from direct sunlight and humidity that could cause damage to the components used. Clean any blemishes or marks with a soft cloth, soap, and water.

All products are made of either gold plated, sterling silver and nickel free materials and should be suitable for sensitive skin.

For any further questions please feel free to email us at